The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers

Type
Book
ISBN 13
9788184082463 
Category
Circulation  [ Browse Items ]
Publication Year
2008 
Pages
144 
Subject
1. Libray Planning 2. Library Administration 3. Customer Services 4. Total Quality Management 
Description
144 p.; 28 cm. 
Number of Copies

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